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Dear customer, please read below notes carefully before making your order
1. Normally, Size 2-14 is on stock, we can send out within 3 days. Size 14W-28W is no invertory, it will need 5-7 days to send out.
2.The dress’s length of size 2-14 is same, it’s 140CM, it suitbable for height 160-170CM.
3. The dress is off white (rice white), it’s not pure white.
We only ship to your confirmed address. Please make sure your shipping address is correct before purchase.
Most orders will be shipped out within 3-5 business days upon payment confirmation.
“Free Shipping” item will be posted by “China Post” Or “ePacket” registered air mail, items can be checked and tracked online.
The European and American countries shipping normally takes 7 to 21 business days. Most of the items will be delivered in 2 weeks , while there will be a delay for something we can not control (such as the bad weather). Other countries and regions usually takes 30-60 days. If it happens, just contact our customer service, we will help you check and resolve any problem.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
If we send the wrong style or the wrong color, we could refund you money or reship. Merchandise which is damaged or missing components is not refundable.
If the items can`t meet your need, we can also accept your return. The courier service freight should be paid by buyer.
1.If you need some of the goods returned, please be sure to keep return goods and accessories intact.
2.You need to take all the necessary logistics costs returns. Buyers are responsible for return shipping with proper packaging.
3. Before returning items, please make sure you get our (the seller`s) return address. Please use regular postal service and send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
4.If you need faster shipment, please choose the shipping way you want and pay extra cost. Or contact us in advance.
5.The picture as a result of the photography condition possibly has the chromatic aberration, if you are not sure about the colors,please contact us before you place the order.
6.If goods are damaged in transit, please keep all documentation and packaging and contact us within 7 days of receipt for returns instructions.
We deeply hope that you are pleased with your purchase from us.
Since your feedback is very important to our business’s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It`ll just take you 1 minute.
Please don’t hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction. If you are not satisfied, please feel free to let us know, we will try our best to resolve the problem for you.Thanks for your support!