1 . leave message in following condition: want custom made size and color; tell us the exact date you need the dress; have other demands in dress details 2. if you want color same as picture, please also leave message to tell. 3.we can not make the dress exact same as the picture, please understand this, because that is not our design, but we will try our best to offer every client top quality. 4. the dress need one petticoat, so the skirt will be puffy as pic, the price does not include, if you need one, please let us know before order. 5. The price is not including any wedding accessories like wedding veil, wedding gloves, hat, jewelry. Shipping EMS: about 5-7 days to arrive Express delivery: around 5-7 within a working day to arrive International airmail: About 2-8 weeks to arrive Payment PayPal Credit Telegraphic transfer Western Union Return Return policy Your satisfaction is the most important for us. After your package arrives, we encourage you to check and make sure that the clothing or clothing has been standardized to the standard or your specified custom measurement. Try your clothes or clothes as soon as possible without removing the markers, alter, or wash clothes. If you are returning or exchanging clothes, clothes or accessories, please make sure they are in their original state – unworn, brushing, unchanged, intact, clean, lint and hair with complete and additional label. Defective, damaged or Misshipped items Defective, damaged or shipped goods are eligible for full refund. When asking for your refund, please be prepared to provide the photo of the customer service clearly showing the item’s problem. If you think your items are damaged during shipping, the customer service will be required for the photos of the damaged package, as well as the “damage proof” document from you delivered to the carrier to process your refund. Adjust the size or fitting problem As with all our clothes and hand sewn and tailored, the finished dress may vary by approximately a 1 inch metric in either direction. To make sure your project will remain fully for you, our tailor has extra fabric at the seams to allow small size modifications to easily create our skirt. The item is not the size of your order Should your project different size of your orders more than an inch, we encourage you find a local tailor made specifically for adjustment. We will be happy to reimburse you reached 100% of the price of the product cost in tailoring. If you choose this option, please remember that from your tailor to request a receipt, as the request is repaid, it must provide a copy of it. Feedback 1 if you have any questions or concerns, please feel free to contact us, we are willing to serve you as we can. Welcome to email us, we will give you a satisfactory answer. 2 if you feel satisfied, please give us a positive feedback and 5 star DSR, thank you very much! 3 if you are not satisfied with the project or service in any case, please contact us before leaving any feedback, DSR scores low or take any action. Please give us a chance, for you to exclude the difficulty and anxiety.